Distance Selling Agreement

ARTICLE 1. PARTIES 1.1

SELLER Commercial Name: Efe Suzani

Seller Address: Uğurmumcu Mah. 2123. St. No:9/A Sultangazi - Istanbul / TURKIYE

Phone: +90 538 770 64 81

E-Mail Address: info@efesuzani.com

MERSİS No: to be filled 1.2

ARTICLE 2. SUBJECT

The subject of this contract is the Law on the Protection of Consumers No. 6502 and the Law on the Protection of Consumers No. 6502 regarding the sale and delivery of the product whose qualities and sales price are specified below, which the BUYER ordered electronically from the SELLER's Website www.efesuzani.com ("Website") It is the determination of the rights and obligations of the parties in accordance with the provisions of the Distance Contracts Regulation.

ARTICLE 3 - SUBJECT OF CONTRACT

INFORMATION ON THE BASIC FEATURES OF THE PRODUCT, SALES PRICE AND DELIVERY

Name, Quantity, Sales Price Including VAT and Delivery Information of the Products are as stated below.

ARTICLE 4 - GENERAL PROVISIONS

4.1 BUYER shall be informed on the Website about the basic characteristics of the product subject to the contract, the sales price and payment method including all taxes, delivery and the fact that its expenses will be borne by the BUYER unless otherwise stated, the period in which the delivery will be made, and the SELLER's full trade name, full address and contact information. He declares that he has read the information and is informed, that he has obtained accurate and complete information about the conditions for exercising the right of withdrawal, and that he has given the necessary confirmation electronically. BUYER can convey his/her requests and complaints using the communication channels mentioned above. Complaints and requests will be responded to by the SELLER customer services as soon as possible.

BUYER; By confirming this contract electronically, before the conclusion of distance contracts, the title, address, contact information, MERSİS number that must be given to the BUYER by the SELLER, basic features of the products ordered, the sales price of the products including all taxes, payment and delivery information, right of withdrawal and He/she confirms that he/she has obtained accurate and complete information about the procedure and conditions of use of the right of withdrawal.

4.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the Website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed 30 (thirty) days from the order date. is done. The 30-day period does not apply to products produced and prepared in line with the consumer's wishes or personal needs.

4.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

4.4 The SELLER cannot be held responsible for the ordered product not being delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

4.5 The SELLER is responsible for the delivery of the product subject to the contract in a sound, complete and in accordance with the qualifications specified in the order.

4.6 During the process of offering the product for sale on the Website, product price, product description, product quality, etc. may be altered due to technical errors or material errors. In case of an error in the specifications, the SELLER has the right to cancel the order and return the collected amounts to the BUYER in accordance with the relevant legislation.

4.7 Due to the fact that the products offered on the www.efesuzani.com Website are handmade and the sizes of the ordered shoes differ, weight, length, width etc. may vary. There may be a difference of ± 10% in its properties after production.

4.8 If the SELLER cannot fulfill its contractual obligations in the event that it becomes impossible to fulfill the product or service subject to the order, it will notify the BUYER in writing or via a permanent data recorder within three days from the date of learning of this situation and will make all payments collected, including delivery costs, if any. returns it within fourteen days at the latest from the date of notification.

4.9. In case it becomes impossible to fulfill the order and/or service at the end of the campaign period, the SELLER reserves the right to supply different products of equal quality and price with the approval of the BUYER in order to fulfill its contractual performance obligation.

4.10 After the delivery of the product, the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or unlawful use of the BUYER's credit card, debit card and/or other payment systems offered on the Website by unauthorized persons, not due to the BUYER's fault. In this case, the BUYER is obliged to return the product to the SELLER within 3 (three) days, provided that it has been delivered to him. In this case, shipping costs belong to the BUYER.

4.11 If the SELLER cannot deliver the product subject to the contract within the deadline due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation or interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER has the right to cancel the order and terminate the contract. In case of termination of the Contract, the SELLER is obliged to return all payments collected, including delivery costs, if any, to the BUYER in cash and in lump sum within 14 (Fourteen) days following the receipt of the notice of termination.

4.12 In accordance with the 4th paragraph of Article 16 of the Distance Contracts Regulation No. 29188, which came into force on 27.02.2015, in cases where it becomes impossible to fulfill the goods or services subject to the order, the seller or the provider will inform the consumer in writing or on a permanent data recorder within three days from the date of learning of this situation. and return all payments collected, including delivery costs, if any, within fourteen days from the date of notification.

4.13 In cases where the BUYER exercises his right of withdrawal or in cases where the product subject to the order cannot be supplied for various reasons or in cases where a refund is decided to the BUYER by the decisions of the arbitration committee, if the purchase is made by credit card and in installments, the SELLER pays the price of the product to the Bank at once. . Regardless of the number of installments in which the BUYER purchased the product, the Bank repays the BUYER in the same number of installments. For money transfer/EFT or payment at the door options, the refund will be made via money transfer and EFT to the account specified by the Consumer (the account must be in the name of the person at the billing address or in the name of the user member) by requesting the Consumer's bank account information.

ARTICLE 5 - RIGHT OF WITHDRAWAL

BUYER has the right to withdraw from the contract within 14 (Fourteen) days without giving any reason. In accordance with Article 15 of the Distance Contracts Regulation, there is no right of withdrawal (right of cancellation and return) in shoe orders, depending on legal conditions, since the shoe size is prepared specifically for the person. However, exclusive to ligerdiamond.com, cancellations and refunds for ring orders are made with a 5% deduction. The right of withdrawal period is the day the contract was established in contracts regarding the performance of services; In contracts regarding the delivery of goods, it starts on the day the consumer or the third party designated by the consumer receives the goods. However, the consumer can also exercise his right of withdrawal within the period from the conclusion of the contract to the delivery of the goods. If the right of withdrawal is exercised, delivery costs for returns to be made with a carrier company other than the carrier specified in this contract will be borne by the BUYER. In determining the period of right of withdrawal; The delivery of the goods by the seller to the carrier is not considered as delivery to the consumer. In contracts where the delivery of goods and the performance of services are made together, the right of withdrawal provisions regarding the delivery of goods apply. In order to exercise the right of withdrawal, the SELLER must be notified by phone or e-mail within 14 (fourteen) days and the product is not within the scope of the provisions of Article 15 titled "Exceptions of the Right of Withdrawal" of the Distance Contracts Regulation published in the Official Gazette on 27.11.2014 and It must be of a quality that can be offered for resale by the SELLER. If this right is used;

a) The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent to the SELLER within 10 (ten) days together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions It will not be completed unless the RETURN INVOICE is issued)

b) The products to be returned within 14 (Fourteen) days following the submission of the right of withdrawal request must be returned to the SELLER completely and undamaged, together with their box, packaging, certificates, gift products and accessories, if any, and gift certificates. If any of these materials are not sent or are damaged, even if it is caused by the transportation company, the refund process is completed by deducting the cost of the material from the refund amount. The BUYER must learn which method to follow for these transactions by contacting the SELLER using the specified contact information. The carrier envisaged within the scope of the right of withdrawal is Yurtiçi Kargo. The product price will be refunded to the BUYER within 14 (fourteen) days following the receipt of the right of withdrawal request to the SELLER.

ARTICLE 6 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

a) Contracts regarding goods prepared in line with the wishes or personal needs of the consumer.

b) Contracts regarding goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the SELLER or the provider.

c) Contracts regarding the delivery of damaged and damaged goods.